Coordinator - Membership

Coordinator - Membership And Business Services

The Coordinator - Membership And Business Services serves as the liaison between the recreation center and prospective and current members and facility rental clients. They will process membership paperwork, actively recruit and retain members, coordinate facility reservations and supervise part-time customer service staff.

This position works on-site at the Jax State Recreation and Fitness Center client location. Located in the Appalachian foothills almost midway between Birmingham and Atlanta, JSU has grown from very humble beginnings as a state teachers college in 1883 into the Alabama regional university with the highest percentage of accredited programs.

Essential Functions

• Provide leadership and management of the merchandise store and member services
• Process and audit member services and program registration paperwork and billing; Reconcile monthly automatic payments
• Develop and execute a new member recruitment marketing plan and member retention program
• Responsible for the preparation, forecasting and monitoring of income and expense budgets as it relates to areas of responsibility
• Prepares and delivers required and requested reports and data to the client and CENTERS central office
• Assist with development and enforcement of policies and procedures
• Oversee and manage member rewards program and / or participation tracking
• Source, purchase, and inventory pro shop items for resale
• Serve on various committees representing department for both the client and CENTERS

Staff Supervision

Site Specific

Qualifications

Work Environment and Physical Demands

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.