Job Description
Job Description
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Job Summary : Act as liaison between patient & physician, schedule all ambulatory surgeries & procedures. Pre-certifies procedures with insurance companies. Counsels patients prior to surgery regarding financial responsibility.
Duties and Responsibilities :
- Schedule patient ambulatory surgical procedures & post-operative appointments
- Coordinate combined surgical cases with second surgeon’s office; confirming procedure codes, lens calculations and any other special circumstances to ensure the accurate scheduling of the case
- Answer surgical scheduling phone line in a pleasant, professional manner
- Verify patient demographic & insurance information for presentation to insurance carriers in order to obtain authorizations
- Coordinate and schedule all medical clearances based on diagnosis, cardiac, pulmonary & / or endocrine issues with PCP, Cardiologist & / or Endocrinologist
- Understand all medical requirements needed prior to surgery for adult & pediatric cases based on location of planned procedures
- Follow up on preoperative surgical paperwork to forward to the pre surgical testing department at hospital / surgical center
- Inform hospital / surgical center of any special surgical needs
- Interact with technical & nursing staff to ensure that all medical histories, medications & allergies are accurate based on patient confirmation
- Enter appointment information & scan related paperwork into EMR
- Review the next working day schedule
- Notify appropriate physician when adding on emergency case within a 24 hour period
- Coordinate physicians block schedule working with hospital / surgical center Nurse Manager
- Verify doctor / facility insurance participation prior to scheduling case
- Counsel patients pre-operatively regarding their potential financial obligation & collect pre-surgical coinsurance / copayments / deductibles
- Liaison to billing department regarding payment plans
- Post surgical charges on a daily basis per established guidelines
- Ensure there are no schedule conflicts
- Perform other related duties as assigned
Position Requirements :
Exceptional attention to detail and accuracy.TRAVEL IS REQUIRED : Westbury, Rockville Centre, Great Neck, and HauppaugeExcellent customer relationsKnowledge of EMR requiredExcellent written and oral communication skillsKnowledge of third party billing requiredMedical office experience requiredStrong knowledge of coding a plusFlexibility to travel to different offices