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Relationship Manager

Relationship Manager

ThriveCharleston, West Virginia, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

We are looking for Sales Professional located in :

Charleston, WV

JOB SUMMARY :

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers / prospects for the business.

JOB DUTIES AND RESPONSIBILITIES :

  • Builds and maintains a network of bank partners from which to identify new sales leads.
  • Sell new merchant accounts, whether self-sourced or referred by referral sources.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE :

  • Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
  • Two (2) years of sales experience preferred.
  • KNOWLEDGE, SKILLS AND ABILITIES :

  • Excellent interpersonal and customer service skills.
  • Excellent sales and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite and / or related software.
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    Relationship Manager • Charleston, West Virginia, US

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