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Outreach Manager – Decarbonization Concierge Team

Outreach Manager – Decarbonization Concierge Team

ICFCalifornia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Outreach Manager – Decarbonization Concierge Team

Location :  San Diego County, CA-remote

Ready to make a difference?

As the Outreach Manager of the Decarbonization Concierge Team, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact low-income households. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our decarbonization goals.

Why you will love working here :

Quality of life : Flexible workplace arrangements, work-life balance

Investment of the community : Donation matching, volunteer opportunities

Investment in you : Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

And many, many more (Ask your recruiter for more details!)

What you will be doing :

Team Leadership :  Lead, mentor, and manage a team of Decarbonization Concierges, ensuring they are motivated and equipped to meet their goals.

Project Oversight :  Oversee the planning, execution, and completion of decarbonization projects, ensuring they are delivered on time and within budget.

Stakeholder Collaboration :  Work closely with community-based organizations (CBOs), trade allies, and other stakeholders to ensure effective outreach, education, and support.

Quality Assurance :  Implement and monitor QA / QC processes to ensure high standards of work and compliance with regulations.

Reporting and Documentation :  Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.

Customer Support :  Provide high-quality support to program participants, addressing their needs and concerns promptly and effectively.

Innovation and Improvement : Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts.

What we need you to have (minimum qualifications) :

Bachelor’s Degree with 2 years of experience technology sales, engineering, and / or energy efficiency (one year of professional experience may be substituted for one year of education)

1+ year of experience in people management

Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

What we would like you to have :

Proven experience in project management, preferably in energy efficiency or sustainability sectors.

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Experience working with multiple stakeholders, including community organizations and trade allies.

Knowledge of QA / QC processes and permit inspections.

Ability to manage documentation and reporting efficiently.

Commitment to providing high-quality customer service.