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Night Manager - Bilingual

Night Manager - Bilingual

City Wide Facility SolutionsLong Beach, CA, US
30+ days ago
Job type
  • Full-time
Job description

Night Operations Manager

Join City Wide Facility Solutions in Southwest Los Angeles as a Night Operations Manager and oversee the nightly execution of janitorial services across multiple sites and recruitment of new vendors and contractors. This role is perfect for those with a background in janitorial operations, who excel in ensuring compliance and maintaining high standards of cleanliness and client satisfaction.

Why Join City Wide?

  • Critical Leadership Role : Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift.
  • Dynamic Work Environment : Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently.
  • Career Growth : With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization.

Key Responsibilities :

  • Contract Compliance and Quality Assurance : Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits.
  • Team Coordination and Training : Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards.
  • Operational Planning and Workload Management : Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards.
  • Problem Resolution : Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction.
  • Operational Reporting : Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines.
  • Sourcing and Recruitment : Search and recruit new building maintenance contractors to join our approved vendor list.

    • We Offer :

  • Competitive pay, bonus and commission package, and benefits.
  • Opportunities for professional growth within a supportive company culture.
  • Training and development programs tailored to enhance your leadership and operational skills.

    • Metrics for Success :

  • Conduct 1-3 inspections per account each month to ensure compliance.
  • Resolve any complaints or requests from clients within 24 hours.
  • Ensure all morning inspection tasks are closed within 48 hours.
  • Achieve 100% on sending nightly recaps to document activities and compliance status.

    • Become a pivotal part of City Wide Facility Solutions by ensuring our standards are upheld every night. Apply today and step into a role where your expertise in janitorial services and commitment to excellence will be highly valued and rewarded.

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    Night Manager • Long Beach, CA, US