1070-IS Project Director

Overview

Join to apply for the 1070-IS Project Director role at City and County of San Francisco .

Responsibilities

• Direct the day-to-day information technology activities in a fast-paced public safety environment, including implementation of new systems, operations, support and administration, desktop administration and IT Help Desk support services to ensure excellent customer service for a team of 200+ employees who operate a 24 / 7 secure facility.
• Serve as subject matter expert overseeing IT infrastructure, systems, and technology architectures, and developing and maintaining related policies and procedures.
• Provide leadership, coordination, and serve as the primary point of contact for IT audits and assessments; develop, compose, and implement corrective action plans, progress reporting, and technology upgrades.
• Conduct information systems strategic planning with stakeholders to set and meet short and long-term initiatives and objectives; communicate regularly with management and other stakeholders on project status updates and coordination of resources.
• Oversee cybersecurity, disaster recovery and resiliency for the department’s systems, including strategies and priorities for system recovery; conduct risk assessments and audits, develop policies, provide education and training and ensure compliance with applicable policies and procedures.
• Develop and coordinate IT strategic plans and technology roadmaps to maximize efficiency and effectiveness across the Administration, Probation Services, and Juvenile Justice Center Divisions.
• Develop and manage the department’s ongoing project portfolio and resources to assure alignment with department mission and vision.
• Stay abreast of emerging technologies and industry trends, including Generative Artificial Intelligence.
• Utilize project management methodologies to plan, execute, and oversee information systems projects, ensuring timely delivery within budget constraints.
• Lead the development and implementation of IT security infrastructure and controls to ensure data integrity and compliance with local, state, and federal security requirements, including those for juvenile and criminal justice record information.
• Collaborate with the Grants, Analytics, and Planning (GAP) Unit to support data quality assurance and data collection optimization within the Juvenile Probation case management system.
• Coordinate with GAP Unit to perform database queries and data extraction to support the Department’s data reporting, research, and analytics portfolio.
• Plan, develop, and maintain IT systems, applications, and interfaces to support department operations and automate where appropriate.
• Develop, implement, and manage IT policies and procedures to achieve compliance with required local, state, and federal requirements and ensure data security.
• Direct the operations and maintenance activities for all technology systems and infrastructure (e.g., hardware, software and networks).
• Evaluate and recommend appropriate technology products and solutions; develop specifications for obtaining technology professional services, software and / or hardware; develop cost estimates for new hardware, software and technology solutions.
• Develop, prepare and analyze documents associated with cost benefit analyses, requests for proposals, and contracts that manage services, software, and hardware purchases.
• Retain and direct activities of external consultants and vendors to support and / or deliver technology solutions.
• Plan, organize, and manage day-to-day operations of the IT Team, including subordinate work assignments and work schedules; identify skill gaps and facilitate training and professional development.

Qualifications

Education : An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in total course credits / units (at least 60 semester or 90 quarter credits / units with a minimum of 20 / 30 credits in computer science or related field).

Experience : Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience.

License and Certification : Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to 30 semester units / 45 quarter units with a minimum of 10 / 15 in computer science or closely related field.

Supplemental Information

Essential duties require physical effort such as lifting, bending, and working with computer equipment. May require long periods of VDT exposure. Applicants may be required to verify education and experience.

The City and County of San Francisco is an equal opportunity employer and encourages applications from women, minorities, and persons with disabilities. If you require a reasonable accommodation for a disability during the exam process, contact the exam analyst before the exam to review your accommodation request.

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit SF-Careers and begin the application process. Follow instructions on the screen to apply. You will receive a confirmation email when your online application is submitted; retain this confirmation for your records.

For questions regarding this recruitment or application process, please contact the exam analyst listed in the announcement.

Additional Information

Other items include information about the hiring process, diversity statements, benefits information, and equal employment opportunity statements as applicable.

Note : The original posting contained additional job progression and salary information that may be used for market context but is not required for this refined description.

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