Recovery Front Desk Support

At Bright Harbor Healthcare, we are dedicated to making mental health services accessible to individuals of all ages. Our Recovery Services in Bayville offer a full range of care, including individual therapy, group sessions, intensive outpatient programs (IOP), and medication management, supported by a compassionate team of professionals.

The Recovery Front Desk Support role is key to creating a welcoming environment for clients. This position greets consumers, maintains an organized front desk, and provides essential administrative support to the Recovery team. We are looking for a professional with experience in behavioral health who is detail-oriented, friendly, and committed to helping clients feel supported.

Position Title : Recovery Front Desk Support

Position Type : Full Time

Benefits Eligible : Yes

Location : Bayville, NJ

Department : Outpatient Recovery Services

Salary : Responsibilities :

• Provide front desk support, including answering telephone inquiries, greeting clients, and maintaining a professional and welcoming environment.
• Assist clients with scheduling and coordinating appointments, ensuring timely follow-up as needed.
• Maintain accurate and confidential handling, storage, and retrieval of medical records.
• Coordinate scheduling and medication refills for the Recovery provider.
• Record and monitor client attendance in accordance with program requirements.
• Arrange and confirm client transportation as needed.
• Process and verify insurance benefits and claims.
• Manage incoming mail and ensure timely and appropriate distribution.
• Perform a variety of administrative tasks to support Recovery program operations and staff.
• Respond to consumer inquiries and direct individuals to the appropriate personnel or department.

Requirements

Benefits