Pharmacy Appeals Team Lead

A company is looking for a Pharmacy Appeals Team Lead (remote).

Key Responsibilities

Meet all KPI metrics and deliverables while supervising workload and quality of work

Provide ongoing training and development for associates and conduct monthly employee reviews

Monitor and evaluate transactions against established quality assurance standards

Required Qualifications

Minimum of 3 years' experience in handling a Pharmacy appeals team

Ability to implement business and personnel management practices

Knowledge of Auto / General Liability cost containment programs

Strong leadership skills with the ability to coach and develop team members

Demonstrated understanding of continuous quality improvement techniques