Security Officer II

Job Description

Job Description

Position : #259002

Program : Security

Department : Facilities

Reports to : Security Supervisor

Shift Differential : $0.75 per hour premium for hours worked on weekends, $1.00 per hour for hours worked between 3pm-11pm and $1.75 per hour for hours worked between 11pm-1am

Status : 100%, Full-Time, Non-Exempt, Union

Probation : 90 days

Benefits : Medical, Dental, Vision; also including Life Insurance, Long Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan

Center’s Mission :

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY : The Facilities Department is a team of employees responsible for the safety, security, maintenance, and cleanliness of the Centers' ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities, residential facilities, community rooms, theatres, offices, industrial kitchens, and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.

JOB SUMMARY : Reporting directly to the Security Manager and as part of the Security Dispatch team, the Security Officer II is responsible for the dispatch and coordination of the Center's Security Operations Center.

% of Role

ESSENTIAL FUNCTIONS

70%

Security Operations

• Monitor access control by using various security systems, including security center programs, CCTV, intercoms, and badge readers.
• Dispatching security personnel to specific locations in response to security incidents, suspicious activity, emergencies, alarms, panic buttons or requests for assistance.
• Follow established protocols to coordinate emergency response for fires, medical incidents, or security threats.
• Maintain effective communication with security personnel, supervisors, managers, and emergency services.
• Act as the central hub for all phone calls, radio traffic, and emails. Escalate calls to proper channels as needed.
• Investigates security breaches, incidents, and other alarming behavior.
• Conduct weekly audits of cameras, keys, radios, and emergency supplies.
• Establish and maintain cooperative working relationships with colleagues, law enforcement, other security partners, staff, and volunteers
• Develop positive, productive relationships with the LAPD and BID Security Agencies.
• Support agency goals and initiatives as required.
• Additional tasks and duties may be assigned as necessary.

20%

Other Duties

10%

Training

0%

Management Responsibilities (Budgetary & Direct Supervisory) (If none, indicate 0%.)

REQUIRED QUALIFICATIONS

PHYSICAL REQUIREMENTS

Health Assessment : A health assessment will be required to ensure that applicants can safely perform job duties without risk to themselves or others.

PREFERRED QUALIFICATIONS