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Business Process Specialist – Biospecimen & Laboratory Operations
Business Process Specialist – Biospecimen & Laboratory OperationsConcord USA • Bay Area, CA, US
Business Process Specialist – Biospecimen & Laboratory Operations

Business Process Specialist – Biospecimen & Laboratory Operations

Concord USA • Bay Area, CA, US
11 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Location :

  • Bay Area, CA (On-site).
  • Might require occasional travel to Santa Clara and Tucson.

Employment Type :

  • Contract (W2 or C2C).

    • Duration :

  • 6-12 months.

    • Possibility of renewal depending on personal performance and business needs.  Rate :

  • $50 - $65 / hr W2.  About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen.
  • Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
  • We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
  • About the Role We’re seeking a Bio-specimen Process Specialist to support the implementation and optimization of a new Biospecimen Acquisition and Management tool within a global molecular diagnostics group.
  • This role sits at the intersection of business analysis, process management, and stakeholder engagement, requiring a blend of strategic thinking and hands-on execution.
  • The ideal candidate has a strong background in biotech, pharma, or diagnostics, and direct experience working inside laboratory environments.
  • This individual will play a key role in defining, documenting, and refining processes, managing change initiatives, and ensuring seamless adoption across global teams.
  • Key Responsibilities Partner with global stakeholders to analyze and document biospecimen acquisition and management processes.
  • Lead requirements gathering and documentation for new workflows, system integrations, and process improvements.
  • Collaborate with cross-functional teams to align business processes with system capabilities.
  • Facilitate change management activities to support the adoption of new tools and ways of working.
  • Work closely with senior leadership and technical teams to manage priorities, timelines, and communication across sites.
  • Contribute to business architecture design, ensuring scalability and alignment with organizational objectives.
  • Support training, documentation, and communication plans related to new processes and systems.
  • Qualifications Bachelor’s degree in Biotechnology, Chemistry, Biology, Engineering, or a related scientific discipline. 5+ years of experience in process analysis, business analysis, or project management within the pharma, biotech, or diagnostics industry.
  • Proven experience working inside a laboratory environment, with an understanding of biospecimen handling or related lab workflows.
  • Strong skills in process mapping, requirements documentation, and stakeholder management.
  • Experience with change management and cross-functional collaboration in complex, global organizations.
  • Excellent communication and facilitation skills.
  • Able to work effectively with both technical and executive stakeholders.
  • Familiarity with biospecimen acquisition, data management, or LIMS systems.
  • Experience supporting global teams and multi-site initiatives.
  • Exposure to molecular diagnostics or research and development processes.

    • What We Offer (W2 Employment) Health, Dental, and Vision Insurance :

  • Comprehensive coverage to support your well-being.

    • Employer Contributions to Health Savings Accounts (HSA) :

  • Helping you save for medical expenses.

    • Flexible Spending Accounts (FSA) :

  • Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).

    • Disability Insurance :

  • Short- and long-term coverage, fully paid by the employer.

    • Life and AD&D Insurance :

  • Employer-provided coverage, with options for additional voluntary coverage.

    • Employee Assistance Program (EAP) :

  • Access to personal and professional support resources.

    • Career Growth Opportunities :

  • Pathways for advancement and skill development.

    • Team Engagement Activities :

  • Regular team-building events and company-sponsored activities to foster collaboration and connection.
  • Concord is an execution partner helping organizations drive digital transformation, modernization and scalable technology solutions.
  • We deliver real results that solve real business challenges.
  • We operate globally and are growing fast, shaping the future of technology.
  • Join a team trusted by top companies to drive strategic growth and operational excellence!
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    Operation Specialist • Bay Area, CA, US