Manager Pep Deployment, Global Deployment & Change Management
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world. As a Manager Pep Deployment, Global Deployment & Change Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Pep Deployment team reporting to the Senior Manager, you will support projects including the deployment of Pep, Hilton's PMS system.
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as :
- Go Hilton travel program : 110 nights of discounted travel with room rates as low as $40 / night
- Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level.
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like :
Maintain relationships with internal and external partners to ensure targets are met and owners are briefed on the Pep implementation processEnsure all pre-migration tasks are completed before assigning teams to projectMaintain daily focus on important areas such as hardware procurement, hotel readiness, risk assessment, strategic planning, and database accuracy to ensure a smooth transition into the migration phaseFirst line of escalation support for remote / onsite teams, and hotel management teamStrengthen Senior Associates and Associates understanding of implementation processes by reinforcing departmental policies and proceduresHow you will collaborate with others :
Partner with leadership to manage risks to implementation timelines and targets, while working with the team to improve processes and drive efficiencyWhat projects you will take ownership of :
Be the main contact for hotel management and ownership before, during, and after Pep migration for all aspects and components of the projectLead the onboarding and development plans for all direct reportsConduct on-site visits for high-profile, large full-service, and other designated projectsYou have these minimum qualifications :
Five (5) years of professional work experience in Technology or related field like hotel operationsThree (3) years of experience leading teams and projectsTwo (2) years of work experience in Property, Sales, or Revenue SystemsTravel up to 80%It would be useful if you have :
Bachelor's Degree, or Associate's Degree plus 6 years of Technology related experience, or High School Degree / GED plus 12 years of Technology related experienceSeven (7) years of professional work experience in Technology or related fieldHilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.