Sales Associate

We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values.

We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and / or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.  The Sales Associate role will primarily be responsible for day-to-day sales functions in the museum stores.

The position will ensure excellent customer service at all times, with the goal of creating a welcoming, safe environment for our customers to shop.

Specifically, you will :

• Create a highly positive experience for customers that supports the store mission.
• Manage the experience of guiding guests through the Retail experience safety, from queue to checkout.
• Answer questions about product or process as needed.
• Ensure store is spot clean to Covid protocol standards.
• Proactively engage with customers to drive conversion and sales and create a memorable customer experience.
• Assist customers in queue line and into store, as needed.
• Maintain a professional and positive presence on the sales floor.
• Perform register transactions including sales, memberships, email capture, and gift wrap.
• Respond to customer inquiries and assists in making selections.
• Participate in physical inventory.
• Open and close cash registers as needed and be accountable for any discrepancies noted by manager.
• Attend and participate in staff meetings.
• Maintain a positive team-led attitude, reflective of museum standards.
• Retrieve merchandise from the DC as needed.
• Assist with visual merchandising, customer service and operational tasks when needed.
• Assist DC operations as needed by tagging, stocking etc.
• Works with other departments when possible, including regular Special Event shift offerings.
• Perform other duties as assigned.

Your background and experience include :

Physical requirements :

Application Timeline Applications will be reviewed on a rolling basis.  We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

As an employee, you will have access to numerous museum perks including, but not limited to :