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Customer Service Representative

Customer Service Representative

New Hire SolutionsThomasville, GA, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Customer Service Representative

Thomasville, GA l $13.00 - $15.00 / Hour

We are looking for a driven and experienced Customer Service Representative at a health insurance agency to answer incoming calls and assist the customers. You would utilize multiple systems to document, research and communicate necessary information.

The ideal employee must have a positive attitude and follow the codes set forth in the Employee Handbook, and be able to learn a complex claim system.

Responsibilities

  • Operate multi-line telephone system in a timely manner
  • Assist customers calling in
  • Utilize multiple systems to document, research, and communicate necessary information
  • Operate computer and scanning equipment
  • All other duties as assigned by the Supervisor / Manager

Requirements

  • High School Diploma required
  • Clean Drug screen
  • Willing to undergo Criminal Background Check
  • Insurance background preferred
  • English / Spanish Bilingual preferred (oral and written)
  • Positive attitude and follow the codes set forth in the Employee Handbook
  • Computer proficiency required, especially with Microsoft Office products, Adobe, Outlook and be able to learn a complex claim system
  • Able to lift 25lbs+
  • Location : Thomasville, GA

    Pay Range : $13.00 - $15.00 / Hour

    Schedule : Monday – Friday 8 : 00 AM – 5 : 00 PM

    New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.

    We Are On A Mission :

    We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia.

    Join Our Talent Community Today : https : / / newhiresolutions.com / careers

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    Customer Service Representative • Thomasville, GA, US

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