Talent.com
Certified Pharmacy Technician: Lurie Children's Hospital, IL - DAYS M-F
Certified Pharmacy Technician: Lurie Children's Hospital, IL - DAYS M-FClearway Health • West Chicago, IL, US
Certified Pharmacy Technician : Lurie Children's Hospital, IL - DAYS M-F

Certified Pharmacy Technician : Lurie Children's Hospital, IL - DAYS M-F

Clearway Health • West Chicago, IL, US
21 days ago
Job type
  • Full-time
Job description

Welcome to Clearway Health

  • a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals; health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our

employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company culture people , and careers

Day Shift Hours

  • No Nights / No Weekends!
  • POSITION SUMMARY

    We're looking for a certified pharmacy technician who's ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Liaison , you'll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.

    In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You'll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy—and to the health system's overall performance.

    Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts : it's about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn't just a job—it's an opportunity to make a measurable impact on patient lives and business excellence at the same time.

    ESSENTIAL RESPONSIBILITIES / DUTIES

  • Patient Relationship Development and Client Sales – You will focus on sales / customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
  • Sales and Enrollment : Accomplish and set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line. You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
  • Patient Retention : Build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services. You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications. You provide outbound therapy / medication adherence check-ups by processing refills to eliminate any gaps.
  • Personnel Responsibilities : You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
  • Internal & External relationships :

  • Develop and nurture trusting relationships to deliver the highest level of care for complex patients.
  • Maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
  • Take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
  • Operational Responsibilities :

  • Skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
  • ?Maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
  • Excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
  • Capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
  • You will play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.
  • EDUCATION

  • High School diploma or G.E.D. required, higher level education preferred.
  • CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

  • Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state of application is required (IL)
  • Active and unrestricted National Certification verified by PTCB or ExCPT.
  • EXPERIENCE :

  • 2+ years of direct pharmacy experience required.
  • KNOWLEDGE AND SKILLS :

  • Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
  • Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
  • Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
  • Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
  • Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
  • Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program's goals.
  • Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
  • High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
  • SPECIAL WORKING CONDITIONS (ON-CALL, TRAVEL, SHIFT, COVERAGE)

  • Minimal travel required for this position.
  • Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays.
  • This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current hourly range for this position is $29.62 / hour - $37.20 / hour . The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    Create a job alert for this search

    Certified Pharmacy Technician • West Chicago, IL, US

    Related jobs
    Fulfillment Pharmacy Technician - Romeoville, IL

    Fulfillment Pharmacy Technician - Romeoville, IL

    Ro • Romeoville, IL, US
    Full-time
    Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer na...Show more
    Last updated: 14 days ago • Promoted
    Pharmacy Manager

    Pharmacy Manager

    WALGREENS • Vernon Hills, IL, US
    Full-time
    Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including ...Show more
    Last updated: 2 days ago • Promoted
    Certified Pharmacy Technician

    Certified Pharmacy Technician

    Village RX • Glen Ellyn, IL, US
    Full-time
    Assist pharmacists in preparing and dispensing prescription medications.Manage inventory, including ordering, receiving, and stocking medications. Maintain accurate patient records and medication pr...Show more
    Last updated: 30+ days ago • Promoted
    Hybrid Pharmacy Technician

    Hybrid Pharmacy Technician

    Actalent • Addison, IL, US
    Full-time
    Pharmacy Techs – We’re Hiring for a Hybrid Position.Contact patients and / or caregivers to schedule deliveries and determine supply needs. Pick and pack medical supplies to fill patient o...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Technician III

    Pharmacy Technician III

    AbbVie • North Chicago, IL, US
    Full-time
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkab...Show more
    Last updated: 30+ days ago • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPoll • Plano, IL, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show more
    Last updated: 1 day ago • Promoted
    Compounding Pharmacy Technician

    Compounding Pharmacy Technician

    Snyder Mark Drugs Roselle Inc • Roselle, IL, US
    Part-time
    Assist pharmacists in the compounding of medication orders.Perform medication inventory management and stock replenishment. Previous experience as a pharmacy technician in a laboratory setting is pr...Show more
    Last updated: 1 day ago • Promoted
    Physical Therapist Assistant

    Physical Therapist Assistant

    Encompass Health • Poplar Grove, IL, US
    Full-time +1
    Physical Therapist Assistant Career Opportunity / PRN.PTA License in IL is required!.Join a Team That Puts Your Passion for Care First. Are you on the lookout for a fulfilling career that not only fee...Show more
    Last updated: 15 days ago • Promoted
    Pharmacy Technician - Casual PRN Variable shifts

    Pharmacy Technician - Casual PRN Variable shifts

    Northwestern Memorial Healthcare • McHenry, IL, US
    Full-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show more
    Last updated: 15 days ago • Promoted
    Travel Medical Lab Technician

    Travel Medical Lab Technician

    Nationwide Therapy Group • Harvard, IL, US
    Full-time
    Nationwide Therapy Group is seeking a travel Medical Lab Technician for a travel job in Harvard, Illinois.Job Description & Requirements. We are seeking an experienced MLT / MLS.The candidate must...Show more
    Last updated: 3 days ago • Promoted
    Binny's Crystal Lake-Seasonal Store Associate Part Time

    Binny's Crystal Lake-Seasonal Store Associate Part Time

    Binny's Beverage Depot • Marengo, IL
    Part-time +1
    Follow proper age verification policies.Provide friendly assistance to customers and observe customer service policies.Perform cash register operations and maintain the check-out, shopping cart and...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist

    Physical Therapist

    Encompass Health • Capron, IL, US
    Full-time +1
    PRN & Full-time positions available.PRN availability at a minimum of 8 hours of patient care per month (more availability as needed). Join a Team That Puts Your Passion for Care First.Are you seekin...Show more
    Last updated: 2 days ago • Promoted
    Pharmacy Technician

    Pharmacy Technician

    Village RX • Glen Ellyn, IL, US
    Full-time
    We are seeking a detail-oriented and dependable.The ideal candidate will assist licensed pharmacists in dispensing prescription medication, managing inventory, and providing excellent customer serv...Show more
    Last updated: 30+ days ago • Promoted
    Crystal Lake-Seasonal Store Associate Part Time

    Crystal Lake-Seasonal Store Associate Part Time

    Binny's Beverage Depot • Marengo, IL
    Part-time +1
    Follow proper age verification policies.Provide friendly assistance to customers and observe customer service policies.Perform cash register operations and maintain the check-out, shopping cart and...Show more
    Last updated: 30+ days ago • Promoted
    Full time Certified Pharmacy Tech

    Full time Certified Pharmacy Tech

    SILVER PHARMACY INC • New Lenox, IL, US
    Full-time
    We are seeking a Lead Pharmacy Technician to join our team! You will assist in the preparation of medications under the direction of a pharmacist. Prepare medication and other healthcare products fo...Show more
    Last updated: 30+ days ago • Promoted
    Sterile Compounding Pharmacy Technician Chicago, IL

    Sterile Compounding Pharmacy Technician Chicago, IL

    RPh on the Go • Bolingbrook, IL, US
    Full-time
    Certified Pharmacy Technician (CPhT) certification and 1+ years Pharmacy Technician experience required.Applicants who do not meet these qualifications will not be considered.Sterile Compounding Ph...Show more
    Last updated: 4 hours ago • Promoted • New!
    Pharmacy Technician

    Pharmacy Technician

    Apotheco Pharmacy Naperville LLC • Naperville, IL, US
    Full-time
    At Apotheco Pharmacy we care about our employees and believe in a.PTO, and 2 floating holidays for full time employees!.Each employee is also assigned their own workstation, including desk / chair, c...Show more
    Last updated: 30+ days ago • Promoted
    Surrogates Needed! Start at $55-$75K+ | No Exp Req Apply Today!

    Surrogates Needed! Start at $55-$75K+ | No Exp Req Apply Today!

    Physician's Surrogacy • Harvard, IL, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show more
    Last updated: 2 days ago • Promoted