Program Manager

Program Manager

Resource Innovations is seeking a Program Manager to join our growing team in Louisville, KY. We are seeking a highly skilled and motivated Program Manager with a strong background in commercial and industrial utility rebate programs to join our dynamic team. In this role, you will be at the forefront of our dynamic environment, leading a team of outreach specialists, operations personnel, and engineering experts on impactful energy efficiency initiatives for commercial and industrial businesses throughout Kentucky. Your influential position will involve shaping and executing both short and long-term implementation plans, spearheading program implementation efforts, and cultivating strong relationships with esteemed clients, industry influencers, and program stakeholders.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients.
• Delivers successful large-budget energy efficiency programs to utility clients per contract terms and budgets.
• Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and / or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Analyzes market and contractor participation data, including geographic analysis and opportunity assessments
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates / stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and / or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs.
• Other duties as assigned.