Application Support Engineer

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The Commodities and Global Markets Technology team is seeking a skilled and proactive Application Support Engineer to provide robust support for our Digital platform and drive the development of tools and monitoring solutions for proactive issue identification and resolution. This role is critical in ensuring the stability, reliability, and performance of the platform while enabling efficient workflows and processes.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone – no matter what role – contributes ideas and drives outcomes.

What role will you play?

The Application Support Engineer will ensure the stability, reliability, and performance of the Digital platform by providing technical support, troubleshooting issues, and managing incident resolution. The role also involves designing and implementing monitoring tools and automation frameworks to proactively identify and address potential issues. By collaborating with cross-functional teams and streamlining workflows, the engineer will drive continuous improvements and enhance the platform's operational efficiency.

Salary range for this position : $80,000-112,000 / Year. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. You may also be eligible for an annual discretionary incentive compensation award.

What You Offer

• Experience in troubleshooting, incident resolution, and root cause analysis
• 2+ years of development experience, preferably with Python
• Familiarity with cloud platforms (AWS preferred)
• Strong communication and collaboration skills
• Analytical problem-solving skills and familiarity with tools like Splunk or Grafana

We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie, we encourage you to apply.

What We Offer

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie provides equal opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance.

Our aim is to provide reasonable accommodations to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know during the application process.

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