People Services Advisor

People Services Advisor

Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland's dairy processors and, in turn, Irish dairy farmers. Founded in 1961, the Ornua Co-operative has become Ireland's largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualized sales of over $4.3 billion and a global team of 2,900 employees. Ornua operates from 10 global business units, including 13 production facilities located worldwide. Ornua's consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of ingredients to food manufacturing and foodservice customers around the world.

The People Services Advisor is responsible for daily, administrative coordination of general shared service tasks including data entry and maintenance, onboarding, offboarding, employee changes, ticket management, supporting full HR Team for administrative functions amongst other standard Shared Service functions.

The People Services Advisor is responsible for the execution of daily shared service tasksincluding data entry and maintenance, onboarding, offboarding, employee changes, and ticket managementwhile providing administrative support to HR colleagues to deliver a seamless, optimal employee experience.

Essential Job Duties & Responsibilities :

• Serves as subject-matter expert for People Services including general HR questions, advising on policies and pay practices, system expert for both employee and manager usage, general pay and benefit questions, etc.
• Responsible for collaborating with Talent Acquisition, HRBPs, and Managers to support onboarding of new hires by verifying offer letters, launching onboarding modules, ensuring timely completion of checklists, supporting new hire orientation, and setting up new hires for success.
• Manages data entry into multi-systems and ensures data is maintained and accurate. Assists in the creation and processing of standard reports and ad hoc reports as requested by team, stakeholders, vendors, etc.
• Manages incoming People Service tickets to be addressed timely and accurately which requires multi-system processes and communications.
• Responsible for ensuring data accuracy in all systems to pull and manage standard reports on daily, weekly, monthly, quarterly, and annual basis for legal compliance in various functions such as 401K, benefits, state reporting, federal reporting, etc.
• Supports leave management with the administrative tasks for leave requests, accommodation requests, workers compensation claims, etc. coordinating applicable communication with the employee and / or third-party partners.
• Supports payroll and benefits administration tasks with timely and accurate data entry to ensure employee changes are input into the systems within the approved timeframe.
• May support other People Service functions including but not limited to benefit plan builds, internal audits, recordkeeping solutions, various projects, recruitment, training, performance management, policy creation, procedure creation, etc. People Services North America.
• Partners with HR colleagues in developing new or improving existing HR business processes and programs.
• Assists in Global People Services projects as needed.
• All other duties as assigned.

Required Skills & Abilities :

Education & Experience :

About the Work Environment :

Ornua North America is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Ornua North America participates in E-Verify; applicants must be authorized to work in the U.S. This position is not eligible for Visa sponsorship.