Performance Management BI Lead

We design and deliver programs that enhance skills, sharpen execution, and align field teams to a shared operating rhythm. Working closely with Sales, Marketing, Product, and RevOps, we ensure every seller and manager is equipped to engage customers successfully, tell compelling value stories, and consistently execute against our growth objectives.

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We are seeking a Field Acceleration Lead to help scale a world-class sales organization across all segments from BDR through Enterprise. This individual contributor will work directly with Sales Leadership to design and deliver a repeatable enablement motion that elevates performance, develops talent, and builds consistency in execution across teams and geographies.

This is a high-impact, field-facing individual contributor role with solid visibility across senior leadership and key business partners. Your mission : to drive measurable improvement in field productivity, sales effectiveness, and revenue outcomes by ensuring every customer-facing team member has the skills, tools, and coaching to win.

Own the end-to-end enablement strategy for all sales segments (BDR through Enterprise), ensuring continuous development, field reinforcement, and alignment to a unified GTM framework.

Build and deliver scalable learning and development programs, live enablement sessions, skill accelerators, and deal-based workshops that elevate execution consistency, accelerate performance, and strengthen selling acumen.

Customize enablement content for diverse audiences (BDR, Commercial, Mid-Market, Enterprise) while reinforcing core capabilities such as multi-threading, discovery, executive engagement, value-based storytelling, and opportunity management.

Partner with front-line leaders to enhance coaching, inspection, and forecast discipline using MEDDPICC and other sales methodologies.

Collaborate with Product, Marketing, and RevOps to create and deliver content, tools, and plays that drive value-based selling aligned to company priorities.

Serve as a strategic connector between the field and the business, ensuring enablement programs directly impact revenue outcomes and GTM strategy.

Foster a culture of continuous improvement by establishing KPIs tied to ramp time, win rates, pipeline coverage, forecast accuracy, and overall productivity using Salesforce, Clari, and BI tools; leading QBRs, readiness checkpoints, and field feedback loops.

Analyze performance data to identify skill gaps and continuously refine programs based on insights and field feedback.

8 years of experience in Sales Enablement, Sales Leadership, or Field Readiness within a B2B SaaS environment.

~ Proven background in customer-facing sales or enablement roles supporting diverse segments from BDR to Enterprise.

~ Strong communication, facilitation, and coaching skills with the ability to translate frameworks into actionable field execution.

~ Demonstrated success building scalable enablement programs that drive measurable improvement in sales effectiveness and productivity.

Data-driven mindset with experience using performance analytics to inform enablement strategy and measure impact.

Strategic thinker with an operator’s mindset - comfortable balancing high-level planning with hands-on field execution.

Our mission is to improve societys experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and / or physical disabilities. xklufbp Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.