Group Home Program Director

Program Director - Adult ID Group

Location : Richmond, VA

Company : Tranquility Residential Services, LLC is a licensed provider in the Commonwealth of Virginia dedicated to supporting adults with intellectual and developmental disabilities (IDD) through compassionate, person-centered care. Our mission is to foster independence, dignity, and inclusion by creating safe, nurturing home environments where every individual can thrive.

We are seeking an experienced Program Director to oversee the full scope of our residential and day support operations, lead a multidisciplinary team, and ensure that all services meet the highest standards of care, compliance, and accountability.

Position Summary :

The Program Director (PD) plays a vital leadership role in planning, organizing, and directing all programs and operations at Tranquility Residential Services. This position oversees staff supervision, program compliance, budgeting, and coordination with local, state, and federal agencies. The PD ensures that all programs align with the organizations mission, state licensing regulations, and person-centered principles of service delivery. This position reports to the Executive Director and supervises the Qualified Developmental Disabilities Professional (QDDP), Residential Managers, and Direct Support Staff.

Key Responsibilities :

• Direct the implementation of federal, state, local, and company policies.
• Develop, manage, and evaluate long-range service plans and new program initiatives.
• Oversee the operation of all company programs and ensure programmatic and fiscal accountability.
• Prepare and manage the agency budget, financial reports, and contractual compliance.
• Supervise program and residential staff, including QDDPs, managers, and consultants.
• Review and approve Individual Support Plans (ISPs), incident reports, and restraint documentation for regulatory compliance.
• Ensure strict adherence to human rights regulations and company policies.
• Coordinate and lead staff training, professional development, and team meetings.
• Maintain liaison with DBHDS, licensing bodies, and funding agencies.
• Develop, administer, and monitor contracts for external service providers.
• Conduct regular program assessments, audits, and performance evaluations.
• Maintain ongoing awareness of developments and best practices in the field of developmental disabilities.
• Serve as the on-call administrative contact for emergency situations.
• Represent the organization at community, civic, and professional events.

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Qualifications :

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