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Medical Receptionist

Medical Receptionist

CenterwellDurham, NC, US
1 day ago
Job type
  • Full-time
Job description

Join Our Caring Community

The Medical Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Medical Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks.

Responsibilities include :

  • Greeting Patients
  • Scheduling Appointments
  • Patient Records
  • Billing and Payments
  • Inquiries and Communication
  • Office Management
  • Administrative Support

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and / or within established policies / practices and guidelines with minimal opportunity for deviation.

Required Qualifications :

  • 1 year or more experience working in a healthcare setting preferred, but will consider candidates with a strong customer service background in retail or hospitality.
  • Passion for contributing to an organization focused on improving patient experiences and care.
  • Excellent customer service and phone etiquette.
  • Team player with a positive attitude.
  • Ability to multitask in a fast-paced environment.
  • Attention to detail and highly organized.
  • Knowledge of MS Office (Word, Excel, Outlook, Access)

    • Preferred Qualifications :

  • Value-based care model experience.
  • Knowledge of medical terminology.
  • Experience with EMR systems (Electronic Medical Records).
  • Bilingual in English and Spanish.

    • Scheduled Weekly Hours : 40

    Pay Range : $38,000 - $45,800 per year

    This job is eligible for a bonus incentive plan based on company and / or individual performance.

    Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Benefits include medical, dental and vision, 401(k) retirement savings plan, time off, disability, life insurance, and many other opportunities.

    About CenterWell Senior Primary Care : CenterWell Senior Primary Care provides proactive, preventive care to seniors, focusing on personalized experiences and addressing factors that impact patient well-being.

    About CenterWell, a Humana company : CenterWell is focused on whole-person health by addressing physical, emotional, and social wellness of patients. As part of Humana Inc., CenterWell offers stability, benefits, and opportunities for career growth.

    Equal Opportunity Employer : Humana does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status.

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