IT Business Analyst, Hospitality

IT Business Analyst, Hospitality

Work Mode :  Onsite

Location :   Onsite –Kohler, WI

Opportunity

The IT Business Analyst with strong project leadership

capabilities will play a pivotal role in bridging technology and operations

within Kohler Co.’s Hospitality Business. This position requires close

collaboration with hospitality operations teams, senior operational leaders and

IT counterparts to deliver impactful digital solutions that enhance both guest

and associate experiences. The IT Business Analyst is responsible for

translating business needs into technology solutions, driving cross-functional

initiatives, and ensuring seamless execution across departments and requires

the ability  to foster strong

relationships, navigate complex organizational dynamics, and champion process

improvements will be key to your success.

Specific Responsibilities

Partner with business stakeholders to translate business

needs into comprehensive and detailed business requirements, with a strong

focus on understanding the end-to-end guest and associate journeys.

Lead the evaluation of software & technology solutions,

both in-house and new, to meet business needs.

Develop process maps, user stories, and use cases to support

solution development and stakeholder alignment.

Drive the planning, execution, and delivery of projects by

developing and maintaining detailed project plans, schedules, and status

reports, ensuring alignment with business goals, timelines, and budgets, and

proactively managing risks, issues, and dependencies.

Facilitate workshops, meetings, and presentations with

internal and external teams throughout every phase of a project.

Support new technology adoption, change management,

training, and communication efforts during project rollouts.

Conduct post-implementation reviews to identify lessons

learned and opportunities for improvement.

Skills / Requirements

Education & Experience

Bachelor’s degree in Business Administration, Hospitality

Management, Information Systems, or a related field.

3+ years of experience in project management, with

demonstrated business analysis capabilities.

Experience in the hospitality industry is highly preferred.

Strong understanding of project management methodologies

(Agile, Waterfall) and business process modeling.

Proficiency in tools such as Microsoft tools (Excel,

PowerPoint, Word, Visio, Planner)

Excellent communication, leadership, and problem-solving

skills.

CUSTOM.PAY.TRANSPARENCY

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com .  Kohler Co. is an equal opportunity / affirmative action employer.