Airport Operations Specialist

Airport Operations Specialist

Are you passionate about public safety, problem-solving, and helping people in fast-paced environments? Reno-Tahoe Airport Authority (RTAA) is looking for dedicated professionals to join our Airport Operations Specialists team. This critical role provides security, customer service, and terminal operations support to ensure the safety, security, and satisfaction of all airport passengers, tenants, and visitors.

You'll serve as the eyes and ears of the airport, performing patrols, managing access control, responding to incidents, supporting travelers, and ensuring federal, state, and local regulations are upheld.

There is one (1) position open; however, the list established may also be used to fill future vacancies as they occur. This recruitment may close at any time after 10 / 16 / 2025 so don't wait to apply! Both internal and external applicants will be considered. Applicants must be available to work all shifts (day, swing, and graveyard) 7 days a week, including holidays, and you must indicate this on your application under availability. Shift assignments are determined by seniority using a shift bid system.

These are the types of things you'll be doing on a daily basis :

• Provide high-visibility security presence in all areas of the terminal and airfield
• Conduct screening and inspection of vehicles, people, goods, and facilities
• Respond to alarms, security breaches, and emergencies calmly and effectively
• Enforce airport rules, issue citations, and manage lost & found services
• Support the flow of vehicle and pedestrian traffic, especially curbside and during peak hours
• Act as a point of contact for tenants, contractors, and the public
• Write clear reports, log incidents, and provide situational updates to management
• Assist with terminal equipment issues, crowd control, and emergency response operations
• Maintain Flight Information Display Systems (FIDS) and manage common-use terminal equipment
• Deliver excellent customer service and act as an ambassador of the RTAA

The physical demands of the work include :

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential tasks.

The working conditions may include :

Key skills and attributes include :

Entry salary : $22.03$25.93 per hour based on experience, with opportunity for annual step-based increases up to a range maximum of $31.78 per hour. In addition, employees working any hours between 6pm and 6am receive a shift differential of $2.40 per hour. Initial salary placement will be based upon experience and qualifications. This is an hourly and overtime eligible position.

Benefits : The RTAA offers a competitive wage and benefit package, and provides a high-quality work-life balance. Employee benefits include 100% employer paid contributions to the Nevada PERS retirement program; 100% employer paid health insurance for the employee (effective first day of the month after your hire date); paid vacation (effective immediately) and sick leave; and 14 paid holidays per year - just to name a few!

Minimum qualifications :

Required Education : Graduation from high school or equivalent certificate. An equivalent combination of directly related security experience and / or training may be substituted for the degree on a year for year basis.

Required Experience : Two (2) years of experience involving regular and consistent direct public contact / communication giving or providing information and instructions both orally and in written form. Previous experience as a security guard with heavy emphasis on customer service is preferred.

Required Licenses : A valid Driver's License is required at the time of application.

How to Apply : A fully completed official online RTAA Employment Application must be submitted through an online process no later than 11 : 59pm on Thursday, October 16, 2025. For more information and to apply, visit www.renoairport.com / careers.

Please read the following carefully! We want you to be successful, and there are certain things that you need to know. We use your application (not your resume!) to determine whether or not you meet the minimum qualifications.

Tips for success :

Selection Procedure : Once applications have been reviewed, only those whose experience and qualifications most closely align with the needs of the position will be invited to interview.

Pre-Employment Requirements : The RTAA requires each candidate to successfully complete employment history verification prior to being considered for employment. All employment offers are subject to successful completion / passing of a drug-screening test, a fingerprint criminal history records check, and a security badging test.

The RTAA is an organization that thrives by living our core values and by honoring the dignity of all individuals. With teamwork, respect, versatility and a focus on excellence, we serve our employees and our community with pride and passion. We are a drug-free workplace, and an equal opportunity employer committed to providing a healthy work environment.