QA Analyst (Onsite | California, US)

Overview

QA Analyst position based in California, US. The QA Analyst is a self-starter who can perform a diverse set of duties within the evolving quality assurance landscape. The QA Analyst contributes to the software and content quality of software development projects for entertainment services and participates in the product development of the Core Services across the clients products, ensuring goals and objectives of each delivery are accomplished within the prescribed time frame and budget requirements with high quality.

This role will oversee the production quality of multiple parallel projects covering both front-end and back-end developments. The QA Analyst reports to the Senior QA Manager of New Media Technology. This position will be on-site with our client and will report directly to the client regarding the project.

Responsibilities

• Involved in early discussion / scope definition for new functionalities and features
• Analyze different user cases and scenarios to come up with test cases
• Write workflow test cases to extensively test functions and features
• Execute test cases thoroughly and provide testing proof for new functions
• Perform testing on different platforms and operating systems
• Report issues and bugs with details to the engineers
• Triage bugs and issues based on project knowledge
• Reproduce and report issues reported by others
• Work with other team members on the same project, including the third-party consulting firms resources
• Escalate blocks, concerns, and critical issues to Management
• Report testing progress and defect status to Management
• Help maintain high-quality video services
• Help ensure the timely delivery of milestones while safeguarding the quality of work in accordance with the pre-defined project schedule
• Assist in customer service in validating issues and tracking solutions

Qualifications

Work Setup

About Arcadian

Arcadian is a global leader in innovative technology solutions, seamlessly bridging expertise and scalability across the streaming video entertainment industry. As a B2B services company, we provide support with video and audio transcoding, quality assurance, app development, software development, and customer service. We have team members located in Los Angeles, Chicago, Singapore, and the Philippines.

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