Sr. Product Manager (Remote)

The Senior Product Manager for PGHD Field Testing will play a pivotal role in advancing the Department of Veterans Affairs' (VA) use of Patient-Generated Health Data to enhance Veteran care.

Reporting to the Senior Program Manager for PGHD, this position leads national pilots and technical field testing initiatives for PGHD solutions-including connected devices, mobile applications, and data integration tools.

Field testing efforts are explicitly designed to evaluate and enhance application functionality, data workflows, and system architecture, ensuring future scalability and interoperability within the VA's Digital Health Platform.

This role does _not_ perform implementation or deployment into production systems; instead, it focuses on validating product design, architecture, and user experience to inform enterprise readiness.

This position will be a fully remote position located in the United States.

• Responsibilities
• Lead PGHD Field Testing InitiativesPlan, execute, and oversee field testing of PGHD technologies-including mobile apps, wearables, and data ingestion tools-to assess performance, interoperability, and architectural fit within VA's digital health ecosystem.
• Architectural and Product Feedback LoopDrive the technical validation of PGHD solutions by coordinating test data flow, system performance metrics, and integration pathways; provide structured feedback to development and engineering teams for continuous improvement of application and architectural design.
• Apply PGHD Frameworks and Best PracticesUtilize VA's _PGHD Best Practices Decision-Making Framework_ and _PGHD Operations Manual_ to guide testing through usability, data fidelity, workflow impact, and technical integration criteria.
• Collaborate Across Clinical and Technical TeamsWork closely with OCC, DHO, and engineering teams to ensure alignment between field testing outcomes, system design requirements, and digital health architecture standards.
• Collect and Translate User and Technical FeedbackCapture both end-user (Veteran / clinician) and technical (developer / engineer) feedback to drive iterative product enhancement and architectural optimization.
• Integrate PGHD with Data Systems for TestingCoordinate with data architects to verify accurate data transformation, mapping, and transmission within controlled environments; ensure compliance with data provenance and interoperability standards.
• Develop Training and Support MaterialsCreate technical user guides, configuration documentation, and test site onboarding materials that support evaluation activities without crossing into production support.
• Evaluate Results and Inform Design DecisionsAggregate test findings to recommend refinements to application design, user interface, and data architecture; summarize lessons learned to inform enterprise readiness and system scalability plans.
• Coordinate with VA Prosthetics and Sensory Aids Service

Engage with the national VA Prosthetics and Sensory Aids Service to align PGHD device procurement, distribution, and inventory management with field testing requirements. Support coordination of device availability, replacement, and lifecycle management, ensuring pilot activities comply with VA acquisition and equipment oversight standards. Collaborate with Prosthetics leadership, field staff, and Integrated Product Teams (IPTs) to synchronize efforts across clinical, technical, and operational domains. Participate in IPT planning and reviews to ensure PGHD device testing and data workflows align with enterprise acquisition, security, and interoperability priorities. Contribute data and findings from field tests to inform future device selection, scaling strategies, and IPT decision-making processes.

• Coordinate with VA Communications Teams

Collaborate with the VA Office of Connected Care communications staff and facility Public Affairs Officers to develop and disseminate clear, consistent messaging on PGHD initiatives and field tests. Support creation of Veteran-facing materials, clinician toolkits, and internal communications that promote pilot awareness, enrollment, and sustained engagement across participating sites. Ensure communication strategies reflect VA branding, accessibility, and health literacy standards.

_All coordination with VA program offices (e.g., Prosthetics and Sensory Aids Service, OCC Communications) will occur within the context of PGHD field testing and pilot activities only, to inform application and architectural enhancement, not production implementation._

• Qualifications

Bachelor's with 12+ years (or commensurate experience)

• Required Skills and Experience
• Education : Master's degree in Nursing, Social Work, Health Informatics, Public Health, or related field.
• Experience :
• Demonstrated leadership in PGHD programs, digital health pilots, or connected device evaluations within VA or similar healthcare systems.
• Proven ability to coordinate technical validation and testing of digital health solutions, ensuring alignment with architectural and interoperability standards.
• Strong understanding of FHIR APIs, data exchange protocols, and clinical system architecture principles.
• Experience working within Agile or hybrid project teams, managing backlog refinement and iterative testing.
• Technical Skills : Familiarity with JIRA, Power BI, data flow modeling, and systems documentation.
• Certifications : Lean Six Sigma Yellow Belt or equivalent process improvement credential; Agile Product Owner or PMP preferred.
• Clearance :
• Ability to obtain and maintain a Public Trust clearance.
• Preferred Skills and Experience
• Strong collaborator able to navigate both technical and clinical domains.
• Skilled in synthesizing field, user, and system data into actionable recommendations.
• Passionate about building Veteran-centered digital solutions through evidence-based testing and technical rigor.
• Company Overview

GovCIO is a team of transformers people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

• What You Can Expect
• Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect :

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and / or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include :
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application
• Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including :

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment
• Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

• We are an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.
• Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department / team performance, and market factors.

• Posted Salary Range

USD $140,000.00 - USD $150,000.00 / Yr.

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• Location
• _US-Remote_
• ID
• _2025-7052_
• Category
• _Project / Program Management_
• Position Type
• _Full-Time_