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Lead Care Manager - 245415

Lead Care Manager - 245415

MedixFresno, CA, US
30+ days ago
Job type
  • Full-time
Job description

Lead Care Manager – Enhanced Care Management (ECM) | San Joaquin County

A leading healthcare organization is seeking a Lead Care Manager to support its Enhanced Care Management (ECM) program in California. This role focuses on whole-person care by addressing not only medical needs, but also social determinants of health such as housing, food insecurity, and behavioral health.

The Lead Care Manager will play a critical role in guiding members through every step of their care journey, coordinating services, and ensuring access to vital community resources. This is a chance to make a measurable impact on the lives of vulnerable populations while advancing professional growth in care management.

Key Responsibilities

  • Conduct frequent in-person visits in members' homes, shelters, and community settings to build trust, complete assessments, and address needs in real time.
  • Develop and implement individualized care plans, coordinating across medical, behavioral health, housing, and social service systems.
  • Arrange and monitor services such as medical appointments, prescription fulfillment, transportation, home health visits, meal delivery, housing assistance, and job training.
  • Advocate for members by navigating insurance authorizations, appeals, and access to timely services.
  • Serve as the central point of communication between members, families, healthcare providers, and community organizations.
  • Maintain accurate documentation of assessments, care plans, progress, and outcomes.
  • Research and connect members with community resources that support stability, independence, and long-term health.
  • Ensure compliance with Medi-Cal, CalAIM, and ECM regulations and quality standards.
  • Provide leadership and support to team members, contributing to continuous improvement of care delivery practices.

Qualifications

  • 3–5 years of experience in case management, social services, or healthcare.
  • Strong understanding of Medi-Cal, CalAIM, and Enhanced Care Management programs.
  • Knowledge of healthcare systems and local community resources in local county.
  • Skilled in care planning, service coordination, motivational interviewing, and client advocacy.
  • Strong organizational skills and ability to manage multiple priorities.
  • Technical proficiency with case management systems and documentation.
  • Schedule

  • Full-time, Monday–Friday
  • 8 : 30 AM – 5 : 00 PM PST
  • Compensation & Benefits

  • Competitive salary with comprehensive benefits package including :
  • Health, dental, and vision insurance (90% of employee-only coverage paid)
  • 401(k) with employer contribution
  • Short-term and long-term disability, AD&D, and EAP (employer paid)
  • FSA and Dependent Care Accounts
  • Paid Time Off (PTO) and Sick Time
  • 12 Paid Holidays (including birthday and floating holiday after one year)
  • Why Apply?

    This is more than a case management position—it's an opportunity to transform lives through compassionate, hands-on care coordination. The Lead Care Manager will be a trusted advocate, helping members overcome barriers and achieve stability, while contributing to the evolution of ECM programs serving diverse communities.

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    Lead Care Manager • Fresno, CA, US

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