Crisis Prevention Specialist

Job Description

Job Description

Position Purpose : Under direction of the Director of Safety and Security, the Crisis Prevention Officer provides safety and security support for the Wesley Center for Community Health.

Principal Responsibilities : Performs job functions as prescribed by established policies and procedures within defined scope of education, training and responsibilities

• Responsible for providing a safe and secure environment, fostering an optimal living environment and acting as a deterrent to unsafe or poor behavior by patrolling the units.
• Must be able to work extended shifts when emergency situations warrant.
• On occasion will need to work an additional 4 hours after regular shift or 4 hours before the regular shift if situation warrants.
• Flexibility to adjust with a multiple schedule change, shift change, and days off. Work schedule is subject to change periodically based on the number of security officers.
• Maintains the security of confidential documents.
• Work in various environments including adverse outdoor conditions such as cold, rain or heat.
• Must be able to work in all areas, spaces, and grounds in and surrounding the medical center.
• Performs internal / external patrols of the medical center and campus buildings.
• Performs other clerical duties
• Administrative tasks
• Assist clients in walkers and wheel chairs if needed.
• Provides escort services and protect the safety of others.
• Answer phones and sign clients in / out of building when needed
• Coordinate for deliveries, and U.S. Mail

Maintains confidentiality at all times.

Responsibility and accountability for adherence to organizational and department standards and policy.

Physical Demands : May include but is not limited to standing or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climbing stairs, ramps, or ladders occasionally during shift. The Candidate must be able to kneel, squat, bend for any duration of time and run if needed. Occasionally bend / twist at waist / knees / neck to perform various duties, including lift or carry up to 80 lbs. Constant use of hands, arms and fingers in reaching, handling, grasping while using radio, phone, notepad, writing reports and other administrative tasks. Performs other duties and tasks as may be required or assigned.

Team Work and Interpersonal Skills : Speak effectively with staff, other agencies, and the general public . Assist with client translations as needed . Direct communication with clients and patients as well as demonstrates courtesy, mutual respect and compassion in dealing with others. Initiates and presents positive solutions to problems. Demonstrates effective working relations and works effectively as part of the team to facilitate the organization’s ability to meet goals and objectives, and a willingness to accommodate requirements or changing priorities in the workplace.

Requirements :

Employee Benefits : JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, vision, and life insurance premiums. The agency offers sick leave and vacation accrual, 11 paid holidays, jury duty pay, mileage reimbursement, employee parking, direct deposit, credit union, and an employee assistance program. In addition JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.

Wesley Health Centers, JWCH Institute is an Equal Opportunity Employer.

Monday to Wednesday 12pm - 9pm

Thursday 10am to 7pm

Friday 9am to 6pm