Client Experience Specialist - Sales & Marketing

Job Description

Job Description

Client Experience Specialist – Sales & Marketing

Location : Pullman, WA

Department : Sales & Marketing

At Cherie Amour, we believe confidence is contagious - and it starts with the experience we create for every client. We're looking for a Client Experience Specialist to join our Sales & Marketing team : someone who loves connecting with people, thrives on the phone, and knows how to turn excitement and curiosity into confident "yeses."

This is a high-energy, relationship-driven sales role - perfect for someone who enjoys meaningful conversations, can think on their feet, and is motivated by commission, growth, and genuine connection.

What You'll Do

• Lead outbound and inbound calls with potential clients, converting inquiries into booked sessions while confidently addressing questions and overcoming objections.
• Nurture client relationships to maintain excitement, confidence, and readiness, setting the stage for a seamless booking and sales experience.
• Lead high-impact virtual Image Reveal sessions, guiding clients to select and invest in custom collections tailored to their vision.
• Exceed sales goals by leveraging deep product knowledge and consultative techniques to turn inquiries into loyal clients.
• Respond to client questions via email, text, and phone with professionalism, warmth, and accuracy.
• Maintain detailed client records, follow up consistently, and stay on top of leads in our CRM.
• Partner with Marketing, Events, and Retention teams to optimize the client journey and increase bookings and sales opportunities.

You'll Love This Role If You Are...

Experience & Requirements

Compensation & Benefits

About Cherie Amour

We are a team of women who believe in empowerment through experience. Our clients come to us for more than beautiful images - they come to rediscover confidence, self-love, and strength.

If you're ready to use your sales skills to change lives (and crush goals while you're at it), we'd love to meet you.

To Apply : Send your resume and a short introduction about why this role excites you. One of our Hiring Managers will reach out soon!

Job Posted by ApplicantPro