Program Manager, LowerOS

Here at Lower , we believe homeownership is the key to building wealth , and we're making it easier and more accessible than ever. As a mission-driven fintech , we simplify the home-buying process through cutting-edge technology and a seamless customer experience .Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech company, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.This is an individual contributor role reporting to the EVP of Program and Product Management. You'll collaborate closely with product managers, engineers, training, and internal communications, as well as key stakeholders across sales, operations, and executive leadership. It's a great opportunity for someone with mortgage expertise to pivot into a new direction in their career. into actionable tasks, schedules, and simple resource needs with the guidance of senior leaders. Support compliance efforts by helping ensure tasks align with relevant regulatory or policy guidelines, escalating concerns as needed. Participate in team retrospectives and tool / process adoption , offering input to help improve program management practices within the team. 2-4 years of residential mortgage experience in an operations role such as processing, underwriting, or otherwise working in the loan manufacturing process is a must. Proficiency in using loan origination systems and standard productivity tools / management or equivalent experience Experience supporting cross-functional projects, with the ability to manage timelines, track tasks, and assist with stakeholder coordination . Demonstrated ability to translate project goals into clear action items , and help define milestones, dependencies, and success metrics with guidance. Strong organizational and problem-solving skills , with the ability to manage shifting priorities and contribute to issue resolution within defined workstreams. Effective written and verbal communication skills , with the ability to coordinate across teams and adapt messaging for different audiences. Growing ability to build relationships and collaborate across functions , with some experience in resolving misalignments through partnership and facilitation.

• You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. Competitive compensation plan
• Extended benefit offerings including : Medical / dental / vision
• Paid holidays
• Paid time off
• Parental leave
• Life insurance
• Short- and long-term disability
• 401K with company match
• Discount on home mortgage refinances or purchase Work Location : With locations in Columbus, OH and Austin, TX we'd love to find someone who is able to work in-person on a hybrid basis. We are open to considering fully remote for highly experienced candidates, with willingness to travel periodically. Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn't need to be. As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey.Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau.We innovate through technology, but our people are what sets us apart.

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