Lead Product Manager

Lead Product Manager

Reporting to the Director of Product Management, the Lead Product Manager will manage life cycles of assigned products or services to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. This includes business case development, market research, development of product marketing strategies, advertising, promotion, and strategies associated with new and existing products(s). Tracks and monitors projects and provides needed information to all impacted areas of the company. This position will have a strong emphasis on loan servicing, including U.S. Consumer, Mortgage, and Commercial Loans.

Responsibilities & Deliverables : Your deliverables as a Lead Product Manager will include, but are not limited to, the following :

• Gain a deep understanding of the customer experience, identify and fill product gaps, generate new ideas that grow market share, and drive growth.
• Monitor and respond to regulatory and industry changes.
• Manage the entire product lifecycle from strategic planning through go-to-market.
• Provide consultative services to streamline business processes using Finastra products.
• Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
• Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
• Identifies and analyzes critical issues related to the product design and promotion of the product(s).
• Translates product strategy into recommendations and feature definition to address market opportunities.
• Provides overall direction for product enhancements and general product development requirements.
• Works with product marketing department to develop effective communication activities and programs including product positioning and collateral development.
• Lead product focus groups.
• Lead user conference sessions and general industry topics.
• Develop and implement methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports and staff conferences, in order to inform management of current project status.
• Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
• Develops proper and thorough documentation (internal and external) describing enhancements as appropriate.
• Identifies continuous improvement opportunities for Product Management processes.
• Vendor Management including maintaining a directory of vendors with contact information and other pertinent data as well as analyzing potential future partner relationships.

Required Experience :

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold :

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.