Public Safety Security Dispatcher Full-Time (Days)

Public Safety Security Dispatcher Full-Time (Days)

REFER A FRIEND Current Employees Apply BACK Location : Houston Methodist Willowbrook Hospital

18220 State Highway 249, Houston, TX 77070

Job Ref : 75794 Talent Area : Security Job Shift : 2nd - Evening Job Type : Full-Time Posted Date : Sept. 19, 2025

At Houston Methodist, the Public Safety / Security Dispatcher position is responsible for providing support to the Public Safety / Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety / Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety / Security Dispatcher position effectively communicates in a manner consistent with a customer service focus.

Requirements :

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner.
• Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.

SERVICE ESSENTIAL FUNCTIONS

QUALITY / SAFETY ESSENTIAL FUNCTIONS

FINANCE ESSENTIAL FUNCTIONS

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications : EDUCATION

WORK EXPERIENCE

LICENSES AND CERTIFICATIONS - REQUIRED

LICENSES AND CERTIFICATIONS - PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES