Multi-Unit Restaurant Manager

A Multi-Unit-Leader (MUL) generally provides leadership, coaching, and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant, and ensures they deliver excellent guest service and meet and execute all applicable Brand standards.

Responsibilities Include :

• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability
• Understand local marketing areas, and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and communicate to the team
• Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities Include :

Key Competencies

Physical Demands / Working Conditions :

Education / Experience :

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