Tourism Information Counselor 1 WAE

This is a part-time position located at the Capitol Park Museum in Baton Rouge, LA.

This position provides basic safety information andinterpretive services in the galleries and throughout the museum.

Mission Statement : The Louisiana State Museum's collections and educational programs, stimulate awareness and appreciation of our state's rich and diverse history and culture.

Capitol Park Museum : From Louis Armstrong to Huey P. Long, from Mardi Gras to fais-do-do, and from the nation-building commerce of the Mississippi River to the life-sustaining bounty of the Gulf of Mexico, the Capitol Park Museum provides a panoramic exploration of the most vibrant state in America.With thematic exhibits on diverse aspects of Louisiana history, industry, and culture, the museum includes two permanent exhibits : Grounds for Greatness : Louisiana and the Nation and The Louisiana Experience : Discovering the Soul of America.The Capitol Park Museum tells a story of passion, adventure, and discovery that could have happened only in the Bayou State. Come explore a way of life like no other.

No training or experience required.

The official job specifications for this role, as defined by the State Civil Service, can be found

here

Job Duties :

Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. The incumbent may also serve as initial point of contact for all visitors and groups to all Louisiana State Museum. Maintain knowledge of and fluency for all LSM programs and exhibits. Adapt to changes in schedule and job requirements. Assist the programming and education staff to implement educational programs, schools tours, and special events as efficiently as possible.

• Monitor galleries internally to assure safety of museum artifacts, buildings, and guests. Monitor and alert designated museum administrator in the event of crisis or disturbance. Monitor and maintain the flow of visitors.
• Ensure that all museum rules are followed.
• Provides information to LSM guests on LSM programming, properties, and other regional attractions.
• Distributes brochures, maps, and other LSM printed material.
• Answer visitor's questions pertaining to museum exhibits, the state, history, and culture. Refers museum gusts interested in additional LSM information to the appropriate museum personnel.
• Use computer based Point of Sale ticketing system and group reservations database. Receive cash, checks, and others forms of payment for museum admission. Explain museum discount programs.
• Verifies total sales and balances the cash drawer at the end of the day. Documents and explains and overages or shortages.
• Maintains working knowledge to operate various office machines, such as copiers, calculators, and credit card machines.
• Upon completion of proper training, may assist curatorial staff with cleaning of exhibits and artifacts on display.
• May assist with museum programming, tours, and events in visitor services or building monitoring capacity.
• Performs other duties as required.

Position-Specific Details :

Appointment Type : This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. Starting Hourly Pay varies, depending on experience.

Work Schedule : The Capitol Park Museum is open from 9 : 00 AM - 4 : 00 PM, Tuesday-Saturday. Position may be required to work weekends.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply :

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience / education). Resumes

will not

be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

For further information about this vacancy contact :

Pacee Wallace

Department of Culture, Recreation, & Tourism

1051 N. 3rd Street

Baton Rouge, LA 70802

Phone : 225-342-8202

pwallace@crt.la.gov

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