Receptionist - Brookside - Full-time

Job Description

Job Description

Job Title : Receptionist

Location : Brookside, Missouri

Employment Type : Full-Time| On-Site

Schedule : Wednesday-Sunday 3pm–10pm

Pay Rate to Start : $15.00 / hour plus tips

About Us

From The Earth is a community-focused cannabis company dedicated to providing safe, legal access to high-quality cannabis products. We believe in education, empowerment, and elevating the customer experience through compassion and transparency. Our dispensaries are designed to be welcoming spaces where patients and customers feel supported, informed, and respected. As part of our team, you’ll help foster a culture that reflects our values—rooted in care, integrity, and connection.

Position Summary

The Receptionist is the first point of contact for guests entering our Independence dispensary. This role is essential to creating a welcoming and secure environment while supporting front desk operations and compliance procedures. You’ll work closely with retail staff and management to ensure smooth daily operations and a positive customer experience.

Responsibilities

Warmly greet patients and customers upon arrival

Verify identification and medical cards in compliance with Missouri cannabis regulations

Manage check-in procedures and maintain accurate visitor logs

Answer and direct phone calls professionally and efficiently

Monitor lobby activity and maintain a clean, organized reception area

Assist with appointment scheduling and queue management

Support dispensary staff with administrative tasks as needed

Uphold confidentiality, HIPAA compliance, and company policies

Qualifications

High school diploma or equivalent required

1+ year of experience in a receptionist, customer service, or administrative role

Prior experience in cannabis, healthcare, or retail preferred

Strong communication and interpersonal skills

Ability to multitask in a fast-paced environment

Familiarity with point-of-sale or patient management systems a plus

Professional demeanor and commitment to compliance

Compensation & Benefits

Competitive hourly wage

Employee discounts on products

Opportunities for growth within a rapidly expanding company

Inclusive and mission-driven workplace culture