Entry Level Marketing Specialist

Entry Level Marketing Specialist

We are seeking an enthusiastic and dedicated Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with top-notch support and solutions to their inquiries. You will facilitate various communications channels, including phone, email, and live chat, ensuring a positive experience for every customer.

Key responsibilities include :

• Respond to customer inquiries via phone, email, and live chat in a timely manner.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints effectively and efficiently to ensure satisfaction.
• Document customer interactions and feedback in the company's CRM system.
• Assist in managing customer accounts and processing orders as needed.
• Collaborate with team members and other departments to improve service delivery.

Skills, knowledge, and expertise required :

Benefits include :

About Swipe Say Easy :

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.