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Room Attendant
Room AttendantAscent Hospitality • Birmingham, AL
Room Attendant

Room Attendant

Ascent Hospitality • Birmingham, AL
30+ days ago
Job type
  • Full-time
Job description

ESSENTIAL FUNCTIONS

:
  • Sorts, counts, folds, marks, or carries linens.
  • Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
  • Replenishes supplies such as drinking glasses and writing supplies.
  • Cleans corridors and stairways.
  • Sweeps and scrubs bathroom floors.
  • Cleans rugs, carpets, upholstered furniture, and draperies.
  • Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
  • Empties wastebaskets, and empties and cleans ashtrays.
  • Transports trash and waste to disposal area.
  • Replenishes bathroom supplies. Replaces light bulbs.
  • Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
  • Completes a quality check on the television, telephone, AC, and smoke detectors.
  • Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
  • Reports any maintenance related problems to the maintenance department through the proper communication channels.
  • Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
  • Proper uniform must be worn at all times.
  • Score of 90% or higher obtained on room inspections.
  • Acknowledgement and a pleasant greeting given to each and every guest.
  • Thorough knowledge of all in house product along with local area information to assist customer when needed.
  • Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
  • Team effort displayed in keeping the commercial area clean and neat.
  • Timely (within 10 minutes) response to customer needs for housekeeping supplies.
  • Guest name to be used at all times upon entering an occupied room.
  • All vacant rooms will be checked daily to insure the status is correct.
  • Maintain supply room in a clean, neat, and organized state.
  • Display a team attitude and assist co-workers when the need arises.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
  • Ability to work flexible shifts
  • Must have excellent customer service skills.
  • Must be able to work as a part of a team.​

PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
  • Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:
  • Professional and Energetic
  • High school education or equivalent is preferred.
  • Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.
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Room Attendant • Birmingham, AL

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