Patient Care Coordinator- PsyFi

Job Description

Job Description

Salary : DOE

Job Title : Patient Care Coordinator

Location : PsyFi TMS- 4444 W 76th St Suite 400, Edina, MN 55435

Job Type : Full-Time

Position Summary :

We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where youll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflowsthis is a dynamic, high-impact position.

Core Responsibilities :

Front Desk Operations & Patient Check-in

• Warmly greet patients and visitors as the first point of contact
• Check patients in and out using the clinics electronic health record (EHR) system
• Verify and update patient demographics and insurance information
• Collect and process co-pays and outstanding balances
• Ensure intake paperwork and consent forms are completed and scanned accurately
• Maintain a tidy and organized reception area
• Monitor and respond to voicemails, emails, and online appointment requests in a timely manner
• Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized
• Prepare daily appointment logs and end-of-day reports

Telephone and Communication Management

Clinical & Administrative Support Duties

Prior Authorizations (PAs)

Billing Support

Credentialing

Medical Records

Urine Drug Testing (UDT)

Qualifications :

Preferred Skills :