Outlet Assistant Store Leader
RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.
RH is seeking an Outlet Assistant Store Leader to partner with the Outlet Leader in driving operational excellence and fostering a culture grounded in quality and service. This role plays a pivotal part in creating an environment where teams can thrive and customers enjoy extraordinary experiences. The ideal candidate is a passionate, solutions-driven leader who thrives in a fast-paced setting, embraces challenges as opportunities, and develops teams to achieve extraordinary results.
Your Responsibilities
- Coach, lead and develop the team in partnership with the Outlet Leader
- Review and analyze business performance to identify opportunities and achieve extraordinary results
- Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives.
- Maintain merchandising standards that reflect the RH brand and Outlet vision
- Ensure visual presentation supports safety, cleanliness, and operational excellence
- Model adaptability and guide the team through change with a solutions-focused approach
- Represent the RH brand through communication, personal presentation, and professionalism
Our Requirements
3+ years of leadership experience in retail, preferably in home furnishingsProven ability to inspire, coach, and develop high-performing teamsAnalytical and strategic thinker with sound decision-making skillsProficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applicationsAdaptable and resilient, with a solutions-focused approach to change and challengesFlexibility to work a dynamic schedule across all operational hoursOur Physical Requirements
Lift and move items up to 50 lbs., using proper equipment and safety techniquesManeuver throughout the sales floor and stockroomRole entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing