Fertility Patient Care Coordinator - Piedmont

Job Description

Job Description

We are seeking a friendly, experienced Patient Care Coordinator - Piedmont. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third Party clinical staff.

Hours : 7 : 30am-4 : 00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon.

Responsibilities include :

• Answer / return patient calls and portal messages and answer questions or forward, as appropriate.
• Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
• Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
• Obtain proper consents for all treatment.
• Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
• Maintain patient’s records, charts and pertinent information.
• Manage prescreening checklist maintenance.

Qualifications :

Why You'll Love Working Here – Our Amazing Benefits :