Global Payments and Deposit Manager

Global Payments And Deposit Manager Corporate Administration

At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role

Responsible for supervising associates and managing the operational workflow of Treasury Management and Deposit Account Services set-up and support, with a specific focus on public deposits and tribal accounts. Ensuring service level agreements (SLAs) are met and departmental procedures are followed to uphold bank audit and compliance standards. Collaborates with cross-functional teams to recommend and communicate process improvements that enhance efficiency across the department. Provides leadership to Commercial Client and Treasury Management service and support team. Manages staffing responsibilities including hiring, performance planning, compensation administration, positive and corrective counseling, and associate satisfaction (with the support of a higher-level manager). Acts as primary liaison between large corporate commercial customers and operations support personnel. Assists internal and external customers with complex operational questions and resolves issues related to Treasury Management and Deposit product offerings. Develops and oversees project plans of diverse scope. Manages compliance training for the department and ensures quality service goals for the department are met. May perform sales assistance in the absence of sales officers. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "Business Bank of Choice" May perform other duties as assigned.

About You

Bachelor's Degree or equivalent work experience. Required 2-4 years of relevant treasury management and banking operations experience. Required 2-4 years of management / supervisory experience. Required Strong relationship management and operational abilities, analytical and problem solving skills, and project management skills. Knowledge of treasury management products and services that result in successfully capitalizing on all opportunities to cross-sell the bank's products. Proven track record of success and skills in treasury management operations. Knowledge of treasury management policies, procedures, practices and documentation. Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects / schedules. Excellent written and verbal communication and presentation skills. Ability to work effectively with individuals and groups across the company to manage customer relationships. Proficiency with personal computers and related software packages such as Word and Excel, and other business machines. Ability to train and present to small and large audiences or has the interest in learning to train and present.

Job Location(s)

Ability to work fully onsite at posted location(s). Portland, OR or Tacoma, WA

Our Benefits

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $68,000.00 - $95,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

ColumbiaBank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email.