Client Relations - Team Lead

About Us

The Class Consulting Group is a boutique management consulting firm headquartered in SFO-Bay Area that provides consulting services to senior management and Board of Directors of nonprofit / philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources / Organization, Finance and IT.

We are looking for motivated and committed individuals to join our volunteer-driven teams.

Position Type

Volunteering (All volunteering positions at The Class Consulting Group are unpaid)

Specific Responsibilities

• Lead client relations and marketing activities in seeking business with NPO prospects & developing existing NPO relationships.
• Seek repeat business by managing relationships with current & past clients.
• Develop business plans and CR strategies that ensure attainment of organizational goals and targets.
• Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge the impact of CLASS's work and probe for potential follow up on projects and / or referrals.
• Create and deliver proposal presentations to potential clients.
• Build CLASS’s brand and develop marketing programs & communication channels that will drive new business growth.
• Represent CLASS at various Nonprofit Organization related events.
• Oversee Salesforce / HubSpot(CRM) to ensure we are managing our relationships and interactions with our existing / potential clients.
• Provide leadership to the CR team, ensuring appropriate training communication and leveraging of resources within the team.

General Responsibilities

Commitment

Benefits

Requirements

EEO Statement

The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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