Client Experience Specialist

Job Description :

As a Client Experience Specialist, you’ll ensure that each traveler receives exceptional service from inquiry to post-trip feedback. You will manage communications, resolve issues, and maintain client relationships.

Key Qualities :

Exceptional interpersonal and listening skills

Calm, patient, and empathetic under pressure

Positive attitude and problem-solving mindset

Ability to build lasting customer relationships

Qualifications :

Strong written and verbal communication

CRM software proficiency

Ability to multitask efficiently

Customer service or client relations background

Strong organizational and follow-up skills