Admissions Associate / Office Coordinator

Our client, a compassionate and growing behavioral health practice, is seeking a Temporary Office Coordinator / Admissions Associate to provide critical support during a team member's medical leave. This pivotal role helps ensure seamless daily operations and exceptional client care during a period of transition. The position is onsite in Concord, MA, offering approximately 30 hours per week (Monday-Friday, 9am-3pm) for the first 2-3 months, then 20-24 hours per week for an additional 2-3 months. Compensation is $33-$35 per hour. Interested and qualified candidates are encouraged to apply today for immediate consideration. Key Responsibilities Serve as the first point of contact for clients and families by greeting visitors, answering phones, and responding to treatment inquiries. Facilitate the intake and admissions process by gathering insurance details, required forms, and prior treatment records. Verify insurance coverage with third-party providers and communicate benefits and cost estimates to clients. Assist with billing and payment tracking as needed. Maintain accurate and up-to-date client records in the medical database. Coordinate scheduling for clinicians and support staff. Assist with client discharge coordination by communicating with outside programs and providers. Support day-to-day operational and administrative tasks as needed. Uphold DBT principles in all interactions-demonstrating nonjudgment, empathy, and compassion. Qualifications Minimum 6 months of experience in customer service and / or administrative support Highly organized, detail-oriented, and able to manage multiple priorities Excellent communication and interpersonal skills Collaborative, team-oriented, and adaptable in a small office setting Demonstrated ability to remain calm and compassionate when interacting with individuals in distress Experience in a behavioral health, healthcare, or crisis intervention environment strongly preferred Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply. California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser : https : / / jobs.beaconhillstaffing.com / eeoc / Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile : Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information : Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)