Innovatix Technology Partners is hiring : User Experience Researcher in Atlanta

On-site position in Atlanta, GA or Bothell, WA 5 days / week. This position is well-suited for individuals who are new to this type of role and eager to build their skills.

This role is for a UX Researcher who will need to :

• Gather customer data to ensure a clear and current view of the production customer experience and its associated friction points.
• Use a multi-faceted research approach to gather formative data using qualitative, quantitative, and competitive data.
• Leverage available metrics to monitor the health of the customer experience and keep the team and business informed.
• Evaluate experiences created within team and outside to ensure it aligns to defined strategies.
• Roll data points up into a compelling Point-of-view documents and communicate learnings to key partners including designers, strategists, researchers, and product owners.
• Employ online research tools, design thinking methods, and quantitative research methods.

Seniority level : Mid-Senior level

Employment type : Contract

Job function : Information Technology, Telecommunications

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