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Director of Mortgage Operations
Director of Mortgage OperationsGpac • Fort Smith, Arkansas, United States
Director of Mortgage Operations

Director of Mortgage Operations

Gpac • Fort Smith, Arkansas, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

We’re seeking an experienced  Director of Mortgage Operations  to lead our Mortgage Processing and Servicing teams. This role oversees daily operations, drives efficiencies, ensures regulatory compliance, and supports a high-quality member experience. Ideal for a hands-on leader with strong knowledge of FNMA, FHA, USDA, and VA guidelines.

What You’ll Do

  • Lead, mentor, and develop the mortgage operations team.
  • Oversee workflow, processes, training, and service quality.
  • Administer LOS and servicing systems; manage system updates and integrations.
  • Build and maintain vendor relationships and evaluate new tools / services.
  • Partner across departments to enhance mortgage products, efficiency, and growth.
  • Ensure compliance with investor and regulatory guidelines.
  • Support strategic planning and contribute to the long-term vision of the mortgage department.

What We’re Looking For

  • Bachelor’s degree (or equivalent experience).
  • In-depth mortgage lending and servicing knowledge.
  • 3+ years of mortgage management  experience.
  • Proven experience overseeing a full-service mortgage department.
  • Why This Is a Great Opportunity

  • High-impact leadership role with visibility across the organization.
  • Opportunity to shape processes, implement improvements, and influence product development.
  • Supportive, collaborative culture focused on professional growth and member service.
  • Benefits

  • Competitive pay + performance incentives
  • Health, dental, and vision benefits
  • Retirement plan with employer match
  • Generous PTO and holidays
  • Ongoing training and development opportunities
  • How to Apply :

    For more information, contact Tanner Stark at 417.590.8249. Resumes may be confidentially submitted to tanner.stark@gogpac.com

    All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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    Director Of Operation • Fort Smith, Arkansas, United States

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