Administrative Assistant III

Administrative Assistant III

The Administrative Assistant III classification performs highly difficult, complex, and responsible office work. The Administrative Assistant is responsible for the overall coordination and effective operation of the office. This employee assists with the development of departmental programs, services and activities. This employee also works within general methods and procedures and uses independent judgment to perform required duties and responsibilities.

Principal Duties and Responsibilities :

Performs highly difficult, complex, and responsible office work, under the general supervision, including planning, assigning and reviewing the work of subordinate clerical employees.

Prepares, maintains, and compiles highly difficult and complex departmental reports and records.

Coordinates internal and external meetings, conference calls and other engagements, conferences and activities for the Director / Supervisor.

Takes and transcribes meeting minutes.

Performs specialized office work requiring knowledge of departmental policies and procedures.

Acts in a team leadership capacity, including coordination of daily activities, prioritizing, delegating and supervision of work to completion.

Develops policies and procedures pertaining to administrative and operational functions.

Works with Network management divisions in resolving problems related to operations and administration.

Coordinates time management, scheduling and travel coordination activities for their Director / Supervisor.

Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed.

Attends meetings of boards, commissions, and / or conferences, where verbatim dictation must be taken with considerable speed and accuracy.

Compiles reports.

Processes, files, and records personnel transactions.

Approves documents for submission to internal departments and external agencies.

Supervises the development, maintenance and dissemination of confidential information / files.

Develops and implements special projects as directed.

Facilitates internal and external meetings as identified by the Director - including performing work activities related to said meetings.

Perform other related duties as assigned.

Knowledge, Skills and Abilities (KSA's)

Knowledge of DWIHN rules, practices, policies and procedures.

Knowledge of departmental rules, practices, policies and procedures.

Computer skills

Clerical skills

Filing skills

Typing skills

Time management skills

Organizational skills

Customer Service skills

Teamwork skills

Problem Solving skills

Critical Thinking skills

Leadership skills

Ability to communicate orally.

Ability to communicate in writing.

Ability to work effectively with others.

Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.

Judgement / Reasoning ability.

Required Education :

A High School Diploma, GED, or equivalent.

Required Experience :

Three (3) years of professional experience performing clerical duties and responsibilities.

Note : Education completed at a recognized college, university or trade school may be substituted for required experience on a year-by-year basis.