Energy Advisor

The Energy Advisor (EA) provides services directly to homeowners, landlords, building owners, and other utility customers. The EA is responsible for completing walk-through energy efficiency assessments to deepen customer awareness and encourage participation in our energy efficiency programs. The EA will provide expert advice and coordination for our programs while recommending specific electric and / or gas system modifications. This role combines fieldwork with office time.

You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Requirements

• Must have good interpersonal and customer service skills to establish and maintain effective working relationships with colleagues, other program employees, contractors (trade allies), and the general public.
• Provide a professional appearance and behavior appropriate for a representative of the program

o Adhering to the safety requirements of the organization and the utility client

o Must demonstrate an ability to be punctual and regular in attendance.

o Make outbound calls to existing customers to meet assigned energy-saving targets

o Initiate new business with new customers through business-to-business efforts

o Manage field time effectively with customer, Trade Ally, and program stakeholder visits

o Develop and deliver presentations to create awareness about the program

o Respond to customer inquiries and concerns by phone, electronically, or in person to move projects toward completion

Education and Experience :

Required Skill, Knowledge, and Abilities :

License & Certifications

Travel Requirements

Physical Demands and Work Environment