General Manager Dundee MI

Job Description

Job Description

Description of the Role :

The General Manager at Quality Inn - Dundee, MI will be responsible for overseeing all aspects of hotel operations and ensuring the highest level of guest satisfaction. This role requires a highly organized and detail-oriented individual who can effectively lead a team.

Responsibilities :

• Manage and oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage departments
• Develop and implement strategies to increase revenue and minimize costs
• Ensure all guest rooms and public areas are maintained and cleaned to the highest standards
• Train and motivate team members to provide exceptional customer service
• Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local organizations
• Monitor and analyze key performance indicators to identify areas for improvement and implement appropriate action plans
• Handle and resolve guest complaints and issues in a timely and professional manner

Requirements :

Benefits :

About the Company :

Join a well-established hotel located in Dundee, Michigan. We pride ourselves on providing excellent guest service and creating a comfortable and welcoming environment. Our team is dedicated to delivering exceptional hospitality experiences and ensuring guest satisfaction.

EEOC :

Our company is an Equal Employment Opportunity employer whereas employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, or any other protected characteristic as established by law.