Office Manager (MEM)

Job title :   Office Manager (MEM)

Department :   Human Resources & Administration

Location :   Memphis, TN

Reports to :   Senior Director, Human Resources & Administration

FLSA Status :   Full-time, Exempt

Position Summary :

The Office Manager ensures the smooth and efficient operation of the Memphis office by overseeing administrative processes, facilities, vendor relationships, and building management. This role serves as the primary liaison between employees, building management, and leadership, ensuring the office environment is supportive of a high-performing and engaging workplace culture.

The Office Manager takes ownership of office systems and proactively identifies and implements solutions that improve efficiency and the employee experience. This position is required to work out of the LEO Memphis office 5 days per week and entails fully compensated, reduced office hours during company-wide hybrid days.

Job Responsibilities :

Administrative & Operational Support

• Serve as the first point of contact for visitors, callers, and vendors, ensuring a professional and welcoming environment.
• Manage mail, shipping, and receiving logistics; address missed deliveries within 24 hours.
• Oversee office supply inventory and order fulfillment.
• Manage mail, shipping, and receiving logistics. Address all missed deliveries within 24 hours.
• Coordinate company meetings and guest logistics.
• Support onboarding logistics, workspace setup, and new-hire welcome gifts in collaboration with HR.
• Assist with the employee parking program administration.
• Track incoming gifts, notify recipients, and coordinate thank-you correspondence.
• Provide executive support to Senior Leadership as needed, including :

o Assisting with expense reports.

o Coordinating travel (airfare, hotel, car rental, itineraries, crew letters).

o Managing philanthropic initiatives and donations.

o Handling fulfillment needs and database updates.

o Create MEM vCards as directed and assist with Huddle content as directed by Marketing.

Office & Facilities Management

Employee Experience & Culture

Vendor & Expense Oversight

Qualifications :

Competencies :

Environmental Conditions and Physical Demands :

Employee required to spend a portion of time remaining in a seated position looking at a computer screen. Employee required to do some standing and walking. Must be able to lift 25 pounds. Employee is in a well-lighted, heated, and / or air-conditioned indoor office setting with adequate ventilation.

Company Summary :

LEO Events is a woman-owned, owner-operated, award-winning, diverse supplier of the most meaningful and memorable events. Founded in 2012, LEO has consistently showcased fresh and fearless creativity, inventive tactics, and an exceptionally collaborative approach to event design and production. Our increasingly diverse staff of 100+ full-time employees is distributed nationwide with main offices in Memphis, Nashville, and Chattanooga, Tennessee.

The biggest brands in business trust us — over and over, year after year — to deliver their most critical messages on the most important occasions. These long-standing client relationships are the truest testament to the quality of our work.

We stay active in our communities and strive to make positive contributions everywhere we go. We prioritize diversity in our offices, on our stages, and in our supplier relationships, and we believe representing the world more fully paves the way for better work and a better future.

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