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MSP Senior Systems Engineer
MSP Senior Systems EngineerRed Cup IT, Inc. • Los Angeles, California, United States
MSP Senior Systems Engineer

MSP Senior Systems Engineer

Red Cup IT, Inc. • Los Angeles, California, United States
30+ days ago
Job type
  • Full-time
Job description

We are looking for an MSP Senior Systems Engineer is responsible for designing, implementing, and supporting client infrastructure across on‑premises and cloud environments for multiple managed services customers. They serve as a tier‑3 escalation point, lead projects such as cloud migrations and network refreshes, and ensure client environments are secure, stable, and well‑documented.

Key Responsibilities

  • Design, deploy, and support servers, storage, and virtualization platforms (VMware/Hyper‑V) for multiple clients in an MSP setting.
  • Implement and support Microsoft technologies including Windows Server, Active Directory, Group Policy, Microsoft 365/Office 365, and Exchange (on‑prem and cloud).
  • Plan and execute migrations (e.g., Microsoft 365, Azure, on‑prem to cloud, server upgrades, domain consolidations) with minimal downtime.
  • Manage and troubleshoot client networks including WAN/LAN, VPNs, switching, wireless, and firewalls (e.g., Cisco, Meraki, Palo Alto, SonicWall).
  • Act as a tier‑3 escalation point for complex systems, network, and cloud issues, resolving incidents that exceed service desk capabilities.
  • Monitor and maintain client environments using RMM and other MSP toolsets, ensuring patching, backups, and security baselines are in place.
  • Implement and maintain security controls such as MFA, conditional access, endpoint protection, and email security (e.g., Mimecast, Proofpoint).​
  • Document client environments, architectures, standards, and procedures; maintain accurate records in PSA and knowledge base systems (e.g., ConnectWise).
  • Lead or contribute to infrastructure and cloud projects, including network refreshes, server replacements, and modernization initiatives.
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MSP Senior Systems Engineer • Los Angeles, California, United States

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