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Mac OS and Windows Helpdesk Support

Mac OS and Windows Helpdesk Support

Xperteks Computer Consultancy, Inc.New York, NY, US
23 hours ago
Job type
  • Full-time
Job description

Overview

Xperteks is looking to hire a Windows / PC Help Desk Support

This is a Full-Time Hybrid position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Responsibilities

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation

Qualifications

  • Remote Software Technologies
  • VPN Connectivity and TCP / IP LAN Networks
  • General Network and Firewall troubleshooting
  • Windows Troubleshooting
  • Printer Troubleshooting
  • Microsoft 365 and Cloud other various cloud platforms
  • GSuite Administration
  • Critical Thinker

    • Ideal Candidate Attributes

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation

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    Helpdesk Support • New York, NY, US

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